Can carpet cleaning go on our office cleaning contract in Canberra?
Yes. Carpet extraction goes into your office contract as its own line, written at the walkthrough and done by the same cleaners who do your regular visits.
What the regular visits already cover
Every office visit runs the same six lines, and they are written down before the contract starts. Vacuuming and mopping the floors is one of them, so your carpet is vacuumed every time we come.
Washing the carpet is a different job. It takes a machine, and it is not one of the six. It sits in a second list, with the work an office adds when it needs it:
- Carpet extraction
- Window cleaning, with the tracks, frames and fly screens
- Deep cleans through the year
- Glass at height, quoted on site
Each of those goes into the contract as a line of its own. You do not need a second company for the carpet, and you do not need a second contract.
- Carpet extraction
- Steam cleaning the carpet with a hot water extractor, where the regular visit only vacuums it.
An office carpet is not priced by the room the way a home's is. It is part of the scope we write after we have seen the floor.
How an office contract starts
- 1
We walk the office with you
We check it against a ten-point checklist and note which floors are carpeted. The scope and the visit interval come from what we find. The carpet is written in here, as its own line.
- 2
The first visit is a deep clean
It sets the baseline, and every visit after it is held to that standard.
- 3
Deep cleans go into the year's plan
How the building is used decides whether they come back quarterly, twice a year or yearly.
- 4
Supervisors keep the plan current
When the use of the building changes, or what it demands of us, the plan is changed with it.
The full three stages of a contract are set out on our how we work page, and what goes into an office contract on our office cleaning page.
Doing it around your staff
You tell us when the floor is busy. Where it is busy during the day, we clean after hours. Where it is quiet enough, we clean during the day.
The people who come are ours. Every cleaner on an office contract is employed by us and trained in our systems, products and equipment, and they clock in and out on site. A supervisor checks the work against the plan.
If your office sits in a strata building, the carpeted common areas can go on a strata contract too, cleaned by extraction beside the stairwells, corridors and lobby floors. That is on our strata cleaning page.
What to have ready for the walkthrough
A few things make the scope quicker to write:
- Which floors and rooms are carpeted, and which are hard floor
- When the office is busy, and when it is empty
- Any move, fit-out or handover coming up that changes how the floor is used
- Whether the common areas belong to a strata building
We walk the floor with you either way.